Privacy Policy

1. Who We Are

This Privacy Policy applies to JSW Santa Maria Sunrooms & Patios ("we," "us," or "our"), a sunroom contractor located at 2360 Thompson Way Ste N, Santa Maria, CA 93455. We operate the website santamariasunrooms.com (the "Site"). If you have any questions about this policy, you can reach us at info@santamariasunrooms.com or by phone at (805) 623-0859.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our Site.

Information You Provide

When you fill out a contact or estimate request form on our Site, you may provide your name, phone number, email address, home address, and a description of your project. We use this information to respond to your inquiry and provide you with a free estimate.

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain information about your device and how you interact with the Site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies, web beacons, and similar tracking technologies.

3. Cookies and Tracking Technologies

Our Site uses cookies - small text files stored on your device - to help the Site function properly and to understand how visitors use it. We may also use third-party analytics services (such as Google Analytics) that set their own cookies to collect usage data on our behalf.

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you disable cookies, some parts of the Site may not function as intended. Most browsers also allow you to delete existing cookies through their settings.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and inquiries.
• Schedule on-site consultations and follow up on project discussions.
• Communicate with you about your project before, during, and after construction.
• Improve the content and functionality of our Site.
• Comply with applicable laws and regulations.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

5. Third-Party Services

Our Site may use third-party services that have access to certain information in the course of providing their services. These may include:

• Form providers - We use a third-party form service to process estimate requests. Information you submit through our contact form is governed by that service's privacy policy in addition to our own.
• Analytics providers - We may use web analytics services to understand how visitors use our Site. These services collect usage data under their own privacy policies.
• Google Maps - Our Site embeds a Google Maps iframe to display our office location. Your interaction with that map is governed by Google's Privacy Policy.

We do not control these third parties and are not responsible for their privacy practices. We encourage you to review their policies directly.

6. Data Retention

We retain personal information you provide through our contact forms for as long as it is necessary to respond to your inquiry, complete your project, and fulfill any legal or business obligations. Information you do not request us to delete may be kept in our records for a reasonable period in case you contact us again about the same or a related project. You may request deletion of your information at any time by contacting us at the email address below.

7. Your Rights

Depending on where you live, you may have certain rights with respect to your personal information, including:

• The right to know what personal information we have about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of marketing communications.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at info@santamariasunrooms.com. We will respond within a reasonable time.

8. Security

We take reasonable measures to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.